Frequently Asked Questions

If you are moving to Belfast for the first time you may not be familiar with the area. Below is a list of frequently asked questions about moving into Queen's Accommodation and to Northern Ireland:

When do I sign the Tenancy Agreement?

We ask that you sign your tenancy agreement when you come to the Accommodation reception to collect your keys. Click here for a sample tenancy agreement for you to read before you arrive, which may save you time when you arrive at reception.

How do I pay my rent?

Rent is due on arrival and then on the 1st of each subsequent month. Rent can be paid by one of the following methods:

  1. Salary deduction.  Payment is taken directly from your salary or stipend at the end of each month for the following month’s rent*.

           e.g. payment on 31 July for rent due on 1 August

          A form to arrange this will be available when you check-in or email to request one at any stage. 

           Depending on the date your form is returned to us, you may need to pay the first month’s rent to the accommodation office in person until the salary deduction system becomes active.  We            will advise you of this when you return your form.

       2. Direct Debit from your UK bank account. Please email for a copy of our bank details*.
           Depending on the date you make the Direct Debit arrangement with your UK bank, you may need to pay the first month’s rent to the accommodation office in person until the Direct Debit              becomes active.

           * The first month’s rent can be paid by one of the following 2 options:

           a)    In person by cash, cheque, debit or credit card at Elms Village Reception.  Credit or debit card payments can be made by telephone. Reception is open 24 hours; Tel. 028 90974525.

           b)    Standing order. Please email for a copy of our bank details.

       3. If your stay is for 3 months or less then payment is required in full on arrival.

How long can I stay in staff accommodation?

The maximum stay permitted is 12 months.

Can I have telephone and internet access?

There are a limited number of apartments with telephone points.  If a point is available it is your responsibility to arrange a connection.  If no point is present then you are permitted to install a line at your expense.  Portable wireless internet is also an option you may consider.

Is there a television provided?

Stratfield House       Yes, but you will be required to purchase a TV licence.

All Other Properties No, if you do install your own TV you will also need to purchase a TV licence.

Can I have cable or satellite television?

Accessing a telephone line, the internet or television via cable connection is permissible. However, please contact us before signing any supplier’s agreement.

It is not possible to erect a satellite dish on our properties.

Do I need to buy a television licence?

By law in the UK you are required to obtain a television licence if you wish to have a television.  If you are residing in Stratfield House where a TV is provided you do need to purchase a licence.  Information relating to television licences can be obtained at

Do I pay for electricity?

Your apartment may have a ‘pay as you go meter’ and the top-up procedure will be explained on arrival.

Can I bring a pet with me?

We do not allow pets in our accommodation.

Is bed linen provided?

Linen, towels and welcome food packs are available if required at an additional cost.  You will be advised of charge details when you contact us to discuss your requirements.

A requirement for packs must be highlighted on your application form to be available on your arrival.

Is a cleaning service available?

We provide a cleaning service of all communal areas on a weekly basis.  However, it is the tenant’s responsibility to maintain the cleanliness of their apartment during their stay.

Storage solutions for household items

 a)    Belfast Self Storage – 028 90 351313 or Freephone 0800 389 8254

102 Duncrue Street




b)    The Dixon Line – 028 90 70 4004

Unit 2

10 Prince Regent Road




c)    Alpha Self Storage – 028 90 812333

155 Ballynahinch Road


Belfast BT8 8DS


d)    Pickfords Removals and Storage – 028 90 741199

Duncrue Road



e)    One Stop Worldwide Limited – 0330 333 8784
Unit 91 Steventon Storage Facility
Hanney Road
OX13 6DJ

Good residential areas in Belfast and Belfast suburbs

Upper Malone Road / Malone Road

Lisburn Road



Four Winds




Transport links – Belfast and Northern Ireland

Coming by Air

Northern Ireland is served by flights into Belfast International Airport, George Best Belfast City Airport and City of Derry Airport.  Scheduled air services operate from nearly all major UK airports. There are many direct flights from major European cities. Major airlines operate scheduled services from the US and Canada to Belfast International Airport via UK and Republic of Ireland airports. Additionally, there are charter flights direct from New York and Toronto to Belfast.

Crossing by Ferry

Coast to Coast from Scotland to Northern Ireland in an hour!
Northern Ireland has first-class ferry connections with Scotland, England and the Isle of Man. New, high-speed vessels, enhanced on-board amenities, entertainment and shopping, together with lower prices*, make the car ferry a very attractive way to go.
*Check prices with the operators at time of booking.
Port information can also be obtained from the Port of Larne and Belfast Harbour.

Public transport

It couldn't be easier to visit the great attractions and places of interest Belfast has to offer and with a Metro Day Ticket you can really make the most of Belfast.

For just £2.70* you can travel after 9.30 a.m. (available Monday - Saturday or all day Sunday) or for £3.50 you can travel anywhere on Metro all day (available Monday - Saturday) and remember children are half price and senior citizens go free!

You can buy your Metro Day Ticket from the driver on the bus,at the Metro Kiosk, Donegall Square West or the Belfast Welcome Centre, Donegall Place.

Fares are subject to change.
*Available for purchase between 9.30am and 3pm Monday - Saturday and all day Sunday.

iLink is the new integrated smartcard from Translink which provides unlimited day, weekly or monthly bus and rail travel within 3 specified zones across Northern Ireland.

iLink is available for adults and children and is ideal if you travel by both bus and train to your destination on a regular basis. It is a smartcard which you can top-up again and again, so when you need more travel you simply bring the same iLink Card back to one of our sales outlets and top-up your card with travel for a day week or month.

Translink operates the Ulsterbus, Metro Bus service and NI Railways integrated public transport system - you can reach every corner of every County in a couple of hours. 

For timetable and route information:-
Tel: + 44 (0) 28 9066 6630 (Central information line 07:00-20:00) * (Promotions, family day trips and student discount information)

Taxis are also an economical option for short journeys. All legal taxis should display taxi licence plates.  Taxis are generally meter-reading fares; if a taxi does not have a meter ask the fare to your destination before setting off.  In Belfast, taxi ranks are also available; these are generally in the city centre or at some points of entry, and are London-type black cabs

 Shopping in Belfast 

There are three main supermarket chains in Northern Ireland, namely Tesco, Sainsbury’s and Asda, with stores throughout the country:

Health Care in Northern Ireland

There are over 350 GP Practices throughout Northern Ireland.  Your local doctor, also known as a general practitioner (GP), provides a wide range of services including advice on health problems, physical examinations, diagnosis of symptoms, the prescribing of medication and other treatments.  Each GP practice has a copy of a practice leaflet which will tell you about the full range of services they offer.

For contact details please visit the Health and Social Care in Northern Ireland website - – GP Practices

Closest Accident and Emergency to Queen’s University – City Hospital, Lisburn Road – Emergency Department call 028 9026 3877.

Opening a UK Bank account

As a new customer with a UK bank or building society you will be required to select which bank or building society you wish to bank with.  Normally you will be required to make an appointment with the bank and provide proof of identity and current address (if renting, the letting agent should be able to produce a letter stating your place of residence).

You will also be required to provide evidence of your employment status to include a copy of your letter of appointment from Queen’s University

Cost of living in Northern Ireland



Meal, Inexpensive Restaurant

14.61 £

Meal for 2, Mid-range Restaurant, Three-course

46.70 £

Combo Meal at McDonalds or Similar

4.89 £

Domestic Beer (0.5 litre draught)

2.83 £

Imported Beer (0.33 litre bottle)

3.16 £

Coke/Pepsi (0.33 litre bottle)

1.41 £

Water (0.33 litre bottle)

1.10 £



Milk (regular), 1 litre

0.96 £

Loaf of Fresh White Bread (500g)

1.13 £

Eggs (12)

1.85 £

Fresh Cheese (1kg)

0.17 £

Chicken Breasts (Boneless, Skinless), (1kg)

9.77 £

Water (1.5 litre bottle)

0.99 £

Bottle of Wine (Mid-Range)

6.04 £

Domestic Beer (0.5 litre bottle)

0.94 £

Imported Beer (0.33 litre bottle)

1.40 £

Pack of Cigarettes (Marlboro)

6.07 £





One-way Ticket (local transport)

1.47 £

Monthly Pass

44.00 £

Taxi (5km within center)

5.54 £

Gasoline (1 liter)

1.29 £

Volkswagen Golf 1.4 90 KW Trendline (Or Equivalent New Car)

14,156.29 £

Utilities (Monthly)


Basic (Electricity, Gas, Water)

62.41 £

1 min. of Prepaid Mobile Tariff (no discounts or plans)

0.24 £

Internet (6 Mbps, Flat Rate, Cable/ADSL)

24.45 £

Sports And Leisure


Fitness Club, Monthly Fee for 1 Adult

30.29 £

Tennis Court Rent (1 Hour on Weekend)

9.97 £

Cinema, International Release, 1 Seat

5.92 £

Clothing And Shoes


1 Pair of Levis 501

55.54 £

1 Summer Dress in a Chain Store (Zara, H&M, ...)

34.82 £

1 Pair of Nike Shoes

48.00 £

1 Pair of Men Leather Shoes

42.88 £

Rent Per Month


Apartment (1 bedroom) in City Centre

475.39 £

Apartment (1 bedroom) Outside of Centre

359.05 £

Apartment (3 bedrooms) in City Centre

549.66 £

Apartment (3 bedrooms) Outside of Centre

249.36 £

Buy Apartment Price


Price per Square Meter to Buy Apartment in City Centre

2,147.27 £

Price per Square Meter to Buy Apartment Outside of Centre

1,610.45 £



Salaries And Financing


Median Monthly Disposable Salary (After Tax)

1,392.68 £

Mortgage Interest Rate in Percentages (%), Yearly


These data are based on 126 entries in the past 18 months from 11 different contributors.

Last updated: April, 2011